Warning: Creating default object from empty value in /home/johnnz/public_html/wp-content/themes/simplicity/functions/admin-hooks.php on line 160

The As Is Logic Chasm

The following is an extract from the book I am currently writing on Procedure Modelling. The book explains the approach to take in order to build quality Procedures and the pitfalls to avoid when doing so.  One of the pitfalls is what I call the ‘As Is Logic Chasm’, into which so many BAs and business managers constantly fall.

Procedure Modelling in a Nutshell

The three essential components of a Business Procedure are:

  • Business Functions
  • A Business Process
  • Mechanisms for Business Functions

So, put in a nutshell, in order to effectively model a Business Procedure you must:

  • First model the Business Functions in question.
  • Model a Business Process that will take the enterprise from the occurrence of a specific Business Trigger to a specific Preferred Business Outcome.  The Business Functions will be steps in the Process.
  • Identify and list the Mechanisms by which the Business Functions included in the Business Process can be carried out.
  • Build an individual Business Procedure for each Mechanism.
  • Merge, rationalise and optimise all of the Business Procedures that link the specified Triggers and the Preferred Outcomes.

And that, in a nutshell, is the approach to follow in order to build quality Business Procedures.

In the rest of this book we will tell you in detail:

  • Exactly how to apply each step of this approach at the general and detailed level.
  • The benefits of following this approach.
  • Why so many people do not follow this approach, thinking that it is a waste of time and that there is a ‘faster, easier’ way.
  • The costly pitfalls of ‘faster, easier’ ways.

The “As Is” Logic Chasm

To many managers and business analysts the above approach might seem very long-winded and, in their opinion, a complete waste of time. Their argument is, “We know what the business is doing, so why don’t we just document and model it?”

Indeed, this assertion seems so sensible that it can stop you dead in your tracks and cause to ask, “Yes, why don’t we just model what we are doing now. Why don’t we model the ‘As Is’?”

However, as you analyse this assertion it slowly moves from being eminently sensible to being, well, insane!  Let’s look at it more closely.

The business is currently doing something that is undocumented, so how can anybody know that it is doing what it is supposed to be doing?  The answer is that you can’t.

The business is currently operating on the assumption that it must be doing what it is supposed to be doing.  How could it not be?  Actually, the opposite is the case. Because it has not been documented, there is no way that anybody in the business can possibly know what the business ought to be doing.

Basic Business Rule: If it is not written down, it is not known!

If you liked this post and think that it could be of value to a colleague or friend please feel free to share it by clicking on one of the social media links below.

No comments yet.

Leave a Reply