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If You’ve Got Data Quality Roles, You Might Not Have Data Quality!!!

In a recent post the very knowledgeable Nicola Askham suggested that an enterprise ought to have the fourData Quality roles of Data Owner, Data Steward, Data Produces and Data Consumer. Though I agree with Nicola that these roles are valid early on, I also believe that, if they persist, then the enterprise is very unlikely ever to achieve true maturity in data and information quality.

My full reply is posted below.

Hi Nicola

I do agree that these roles are essential in an organisation where data and information quality is not very mature. However, if they persist, then that enterprise is highly likely to always have a primitive quality control, as opposed to a quality assurance, approach to data and information quality.

THIS ARTICLE HAS BEEN UPDATED AND MOVED TO http://jo-international.com/if-youve-got-data-quality-roles-you-might-not-have-data-quality/


Working Together

If you would be curious about finding out how I can help you move quickly through the various stages of Data and Information Quality maturity in your enterprise, please contact me: Email: john@jo-international.com Skype: johnowensnz Phone: +6421774785 (NZ time 8am to 8pm)


4 Responses to “If You’ve Got Data Quality Roles, You Might Not Have Data Quality!!!”

  1. John O'Gorman September 2, 2014 7:04 pm #

    Hi John;

    Doesn’t your response to Jim just create a Data Steward function for the Data Governance Role?

    If one of my disparate Data User groups is Engineering and the other is Maintenance and Reliability and they have different (i.e. competing) specifications for the exact kind of data that will or will not accept, say on Rotating Equipment (pumps, fans, etc.) then you are back to square one, are you not?

    • John Owens September 2, 2014 11:32 pm #

      Hi John

      Data Steward is not a valid role in a Data Quality Assurance regime and, for that reason, nobody can (or should) play it.

      Data Governance is not necessarily a department or a team. It is a) a responsibility and b) a set of activities that the enterprise may choose to vest in a single person, team or department. It is also a state to be attained and, in this context, it is the responsibility of everybody carrying out Business Functions across the enterprise. Data Quality and Data Governance ought to be embedded in everything that the enterprise does.

      I can see no sane reason why Engineering and Maintenance & Reliability would not want to have consistent data structures for the entities and attributes that they share, considering the huge mutual benefits that this would bring them both.

      Kind regards

  2. Jim Harris September 1, 2014 9:24 pm #

    John: Intriguing response; but request elaboration, to wit:

    If “data users” and “data creators” are responsible for “defining format and structure,” and given that such users/creators are very diverse in their needs (across organizational lines and functions), what is your vision of how they accomplish that?

    Thanks in advance!!

    • John Owens September 2, 2014 12:17 am #

      Hi Jim

      A good question, Jim.

      “Data users” dictate the required data format and structure that will produce data to meet their information needs. “Data creators” must deliver the data in the defined format and structure.

      As you say, these requirements can from disparate parts of an enterprise. How are they brought together into a coherent, integrated whole? I see this as the role of Data Governance. If it is not doing this, then it is falling down in its primary purpose.

      Kind regards

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