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Processes Do NOT Create Data!

I was recently asked to provide guidance on mapping how data is shared across different stages of Business Processes in order to achieve the greatest reuse possible. This was my answer. One of the most important things to emphasise when looking at data usage across an enterprise is that Business Processes do NOT create, transform […]

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Social Media Identies? No! Social Media Personas

In a recent discussion of Linkedin on MDM and Social Media Profiles one commenter proposed that “After MDM has matched the social identity to a customer’s corporate identity in a CRM system, I would call it a ‘trusted social identity’ (TSI)”. Having read this, I commented that I thought that ‘trusted social identity’ or (TSI) […]

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MDM Webinars & Online Training

I am putting together a series of webinars and online training courses in Master Data Management (MDM) and I would value your input. The first series will be centered around the major of Product.  This will include looking at and defining the major Product Categories, which are: MDM Internal Product Manufactured Product This product is […]

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The Phantom Entities of Customer and Supplier

It is amazing how much is spoken and written about Customer and Supplier, especially as they do not exist – they are Phantom Entities! Read more at There’s No Such Thing as Customer.

Recently, in a response to a comment on The Pathology of Business & Data Modelling I was addressing this topic once again and thought it would be useful to produce some models that show how Customer and Supplier are in fact Roles played by the entity Party.

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The Pathology of Business & Data Modelling

Before you start building you next business or data model, find out what it was that infected or killed your last one! Business and data models continue to be built in enterprises year after year.  All of them come to life after a great deal of pain and effort.  Most of them cause yet far […]

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Data Quality, MDM and the Art of Sex

In a recent discussion with some colleagues on Data Quality and Master Data Management we all expressed our bafflement as to why there was so much confusion out there surrounding theses relatively straightforward subjects and why, in the twenty first century, so many practitioners were using such archaic and flawed approaches. One those present said […]

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Don’t Look in Existing Data for Master Data Entities

Why not? Because it is about as effective as looking in the dumpster outside a restaurant for the ingredients for a gourmet meal. In my last articles on the major errors made in Master Data Management (MDM), I explained how most MDM projects start in the wrong place and then head off in the wrong […]

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If I Wanted to Get to Dublin I Wouldn’t Start from Here: Part 1

It seems that most Master Data Management (MDM) projects are starting in the wrong place and heading in the wrong direction! They fail to build and use that essential and most powerful of MDM tools, the Logical Data Model (LDM).

This approach is about as productive and effective as building a ship without a keel!

This is the first of three posts that explain what the problems are and how top avoid them.

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Customer & Supplier are Roles – But What Type?

Customer & Supplier are NOT Master Data Entities in Master Data Management (MDM). They are in fact Roles that can be played by the entity Third Party. But are there roles derivable or declarative, i.e. must they be declared and defined? Using the concept of declarative Roles allows unlimited number of Roles to be defined for any third party over time.

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Logical Data Model for Customer & Supplier

The logical data model below shows the data structure needed to support Customer, Supplier and Employee.  Pardoxically, none of these appear as an enitity on model! How can that be? There is a very good reason for this, which is that Supplier, Customer and Employee are all deriveable data entities and, as such, ought NEVER […]

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