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Archive | September, 2010

There's No Such Thing as a Customer!

“Customer” is one of the Data Enitities that lies at the heart of most MDM practices in enterprises around the world and it is not in fact a Data Entity at all! This situation has arisen because far too much “data quality” work is done without the use of a properly structured Logical Data Model. This work then serves to perpetuate rather than remove fragmented data structures.

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Business Modelling Architecture

All good analysis and modelling is achieved by starting in the right place, and that place is with the core activities of the enterprise – the Business Functions. If you have not started in the right place, then you need to know how to get back there. The Hierarchy of Models shown in the diagram in this post will enable you to do this.
If you are working on any model and have not built the preceding model(s) then you are not going to achieve a Quality outcome.  For example, if you are modelling Processes and have not yet built your Function Model, then you are in trouble.  This failure to first model Functions is one of the main reasons why most BPM projects fail to deliver.

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Procedure Modelling eBook

I am just starting to write Procedure Modelling, the fifth book in the series for the Integrated Modelling Method. The purpose of this book is to define Procedure Modelling and how it differs from Process Modelling. To define in detail the elements of a procedure, i.e. triggers and outcomes, controls, method, knowledge, skills, resources and evidence. To show step-by-step how to do Procedure Modelling. I would love your input. Have a look at the full post and tell me what you think.

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